When Custom Duration is enabled, the number of hours should be presented before date selection in booking form. This is necessary due to a recent upgrade.
Currently, the hours needs to be selected first before the dates become available for selection. However, the hours selection comes after the date selection, not making it intuitive. In case of mobile device, the hours selection is not even visible without scrolling down causing customers to abandon the booking.
1 month ago
Agreed. There was an improvement on the calendar style in the recent update, but everyone that uses the tool comments about the custom duration selection being misplaced, it's a general feeling of customers.
If we set the form more concise, the customers don't know what to do at the custom duration step:
0 1 week ago Reply