When Custom Duration is enabled, the number of hours should be presented before date selection in booking form.
👍 Gathering votes
When Custom Duration is enabled, the number of hours should be presented before date selection in booking form. This is necessary due to a recent upgrade.
Currently, the hours needs to be selected first before the dates become available for selection. However, the hours selection comes after the date selection, not making it intuitive. In case of mobile device, the hours selection is not even visible without scrolling down causing customers to abandon the booking.
Susrutac
4 months ago
Activity
3 votes
Categories
🪲 Bug
Yes, this is a major flaw. Customers are thinking the booking plugin is broken because there are not dates to choose. I would prefer it to go back to how it was before where you choose a date first. Then if their duration was not available on that date, it could simply give a message that says that or to choose a new date.
I honestly hesitate to even continue to use this plugin after this update.
0 3 weeks ago Reply
Agreed. There was an improvement on the calendar style in the recent update, but everyone that uses the tool comments about the custom duration selection being misplaced, it's a general feeling of customers.
If we set the form more concise, the customers don't know what to do at the custom duration step:
1 2 months ago Reply