The popup payment form currently lacks an "X" or close icon, making it difficult for users to exit the form if they decide not to proceed with the payment.
We have already released an update for the Stripe and Square payment gateways, where the pop-up has been replaced with the new Card Elements and checkout payment methods. These no longer use a pop-up, so this issue should no longer occur and the updated experience is much improved.
Please ensure that you are using the latest versions of the Stripe/Square payment gateways as well as the BookingPress plugins.
If you need any further assistance, please donβt hesitate to reach out to our support teamβtheyβll be happy to help with any queries.
1 week ago
Hello,
Thank you for your feedback.
We have already released an update for the Stripe and Square payment gateways, where the pop-up has been replaced with the new Card Elements and checkout payment methods. These no longer use a pop-up, so this issue should no longer occur and the updated experience is much improved.
Please ensure that you are using the latest versions of the Stripe/Square payment gateways as well as the BookingPress plugins.
If you need any further assistance, please donβt hesitate to reach out to our support teamβtheyβll be happy to help with any queries.
Thanks
0 1 week ago Reply