Flexible Service Packages with Renewal Notifications
👍 Gathering votes
We would like to request the ability to add a category to a package, rather than being limited to specifying quantities of individual services. We offer multiple services at the same cost, and it would be highly beneficial to create a package that allows clients to purchase a package of 10 services and then choose which specific services they would like to schedule. This flexibility would enable us to sell more services upfront while providing our clients with the freedom to select from a variety of options that suit their needs, such as a massage one day and a sauna session the next.
Additionally, we would appreciate the ability to automatically notify clients when they have one or two services remaining, prompting them to renew their package for another set of 10 services. This feature would provide an excellent opportunity to upsell additional packages and enhance customer engagement.
Coachgoc
10 months ago
Activity
3 votes
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🎉 Feature
Hi Coachgoc, hi Heidi,
i’ve hired someone for the development of a custom extension for the "service package" add-on. This extension allows you to create service packages based on categories rather than individual services.
With this functionality, customers can redeem their package sessions flexibly within a category. For example, if you offer four yoga services tailored to different experience levels:
Yoga – Level 1
Yoga – Level 2
Yoga – Level 3
Yoga – Level 4
A customer who purchases a 10-session package for the "Yoga" category can freely choose how to use those appointments. They might attend 3 sessions at Level 2 and 7 at Level 4, or 5 at Level 1, 3 at Level 2, and 2 at Level 4—whatever suits them best. You can even set up combination packages for multiple categories and define the number of appointments for each category independently.
The add-on is quite complex. It supports the "Invoice" and "Tax" add-ons, integrates with all "notifications"-settings using custom placeholders, and is fully compatible with the "waiting list"- and "multiple quantity"-add-ons. It also accurately tracks package redemptions—adjusting counts when appointments are booked or canceled—and respects settings such as minimum required notice time for cancellations and rescheduling.
Let me know if you're interested in this add-on.
Right now, it does not support the ability to notifiy clients based on remaining appointments. But that could be done with additional code, 100%.
0 3 weeks ago Reply
A big YES to the ability to send notifications depending on where people are at in their packages (including a follow up after the package/apointment has been consumed).
0 6 months ago Reply